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OBJECTIVE: To create a long term career in the insurance industry as a Claims Service Manager that exceeds my employer’s expectations and demands, while promoting an invigorating and efficient work environment.
CUSTOMER RELATIONS: I am an experienced licensed insurance agent; motivated and efficient customer service representative. Impeccable communication skills and multi-tasking are integral to which I am. I have the ability to focus on your company’s objectives and improve your current standards. My array of skills enables me to accommodate your needs as a Claims Service Consultant Trainee.
LEADERSHIP:
President; Phi Theta Kappa International Honor Society 2005
College Project; directed and implemented registration assistance for 10,000 new students
EDUCATION:
1996-2000 diploma, Eastern Guilford High School
2003-pres Associate in Applied Science, concentration in Business Administration
Guilford Technical Community College - 3.99 GPA on 4.0 scale
Currently enrolled, expect to graduate in May 2006
EMPLOYMENT:
2003-pres CSR, Wilkerson Insurance Group
Licensed Property & Casualty agent; demonstrate superior customer service to current and potential clients, market various policies, perform essential clerical functions that correspond with newly written policies, contribute an increase in the current book of business while maintaining existing cliental, key holder
2000-2003 Teller, Patrick Henry National Bank
began at lobby teller position, advanced to drive thru and vault teller, processed bank transactions, opened new accounts, maintained and balanced vault and personal drawer, responsible for entire banks currency flow, key and combination holder